Today, more than 90 percent of Americans can no longer imagine a life without internet. As per largest online markets in the world, US have over 311 million internet users. This internet becomes accessible through various devices and Orbi mesh system is one of them. One cannot expect his/her target devices to get an internet connection if their Orbi is not connecting to internet. Seeing this, we have penned down this blog that will help you fix the problem and stand out from the rest of the digital population.
Why is Orbi Not Connecting to Internet?
Generally, the issue in discussion is identified with the Orbi purple light. Many users in a hurry contact their ISPs without identifying the actual reason behind the Orbi not connecting to internet. It is not necessary that the issue is always from your ISP’s end. However, that 1 percent chance is always there. In rest of the 99 percent cases, the Orbi does not connect to internet because of the following reasons:
- The LAN cable connection between the router and your ONT/modem has become loose
- Network glitches are preventing the internet connection
- You have placed the Orbi devices at incorrect locations
So, these were the topmost reasons that can be causing the internet connection issue. Before you learn the hacks to be followed, we suggest you ensure that your Orbi units are getting stable power supply from their respective electrical outlets.
Ping the Router: Ping your Orbi router first of all to identify if your PC connects to the router or not. Simply hardwire it to the PC and run a ping test using the Command prompt. If you can ping the router, the connection issue can be fixed using the given tips.
Troubleshooting: Orbi Not Connecting to Internet
- Check the Cable Connection: Have a look at the LAN cable connecting your Orbi router and the ONT provided by your ISP (it can be a modem too). Is the cable well working? In case, it has cuts, we recommend you replacing it with a new one. Apart from this, be certain that the connection created is finger-tight. The ports in the use are also supposed to be correct and free of damages.
- Restart the Orbi: You are now suggested to power cycle the Orbi. Simply, power down all the Orbi units one by one and disconnect them from their electrical outlets. Post that, wait for a few seconds. Later on, switch on all the Orbi units in the same sequence as you powered them off.
- Place Your Orbi Units Correctly: Verify that none of the Orbi units present in your home network are placed near devices emitting electromagnetic radiations, objects containing a large amount of water, and reflexive surfaces. Apart from this, they must also be away from metal objects and objects having metal finishing. Above all, avoid keeping Orbi units in corners. Place them in the central areas of your rooms instead.
The Conclusion
By following a methodical approach, you will be able to fix the Orbi not connecting to internet issue. Hopefully, the tips given here will suffice to help you. On the off chance, they don’t, it is recommended that you push the Reset button present at the back of every Orbi unit using a paper clip or a sharp object. Thereafter, set up all the units once again using the Orbi app or the web interface of your router.