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Learn how to setup Orbi Satellite System
Study this guide to learn how to setup Orbi Satellite Wi-Fi mesh network for a better coverage in your home. Start by unboxing the Orbi outdoor Satellite System and ensure you have all the components intact in the package. The components are Orbi router, Orbi outdoor satellite, power adapters, and ethernet cables. Next, we have two setup scenarios that are explained below:
Scenario 1:
How to Setup Orbi Satellite when the router is already installed?
In this scenario, you will learn how to connect Orbi Satellite to an already installed router. Understand the physical set up of the equipment before configuring it.
How to Setup Orbi Satellite physically?
The physical setup of the device can be done using either of the methods: sync button or ethernet cable.
Method A – Using Sync Button
- Place the satellite somewhere in midway between the router and the area that requires extended Wi-Fi coverage.
- Plug Orbi Satellite into a power socket.
- There will be a sync button on both the router and the satellite. First long press the button on the router for about 3 seconds, until LED on the router starts blinking. Similarly repeat the process for the satellite.
- In few minutes LED light will turn completely solid white indicating a successful sync with the router.
Method B – Using Ethernet Cable
- Connect Orbi Satellite and router with an ethernet cable.
- Power the Orbi Satellite.
- Now, wait until the LED on the satellite turns solid white showing a successful connection.
Note: If Orbi Satellite not connecting then the satellite will not have a solid white light. In this case, please check all your connections again.
How to Configure Orbi Satellite?
Once the physical setup of router and satellite is done, the next step is to configure it. It can be done either using Orbi App or the web interface orbilogin.net.
Method A – Using Orbi App
- Download & Install Orbi App from Netgear on your phone (from App store (IOS users) or Google Play Store (Android users).
- Open the app and login into your Orbi account with the credentials you already have.
- Tap Home icon in the top left corner.
- A dashboard greets you. Now look for “Add a Satellite” button on the dashboard and click it.
- Once configured, wait for your Satellite to automatically connect to the router. And here, your network has been extended.
Method B: Using Orbilogin.net
- Connect your device (phone or computer) to the Wi-Fi network broadcasted by your Orbi router.
- Open orbilogin.net in the URL address bar. (In case of an issue you can also open the interface through the given IP address: 192.168.1.1)
- Enter the credentials i.e., username and password. (default ones are mentioned on the label)
- On the dashboard, move to the “Add Satellite” section of the menu.
- Your system will automatically detect the satellite and prompt you to finalize the setup.
- Once the configuration is done, your satellite will be fully connected and your extended Wi-Fi network can be accessed in the dead internet zones.
Note: If the system shows Orbi Satellite not connecting, then please crosscheck:
- if you are connected to the router’s Wi-Fi network
- if you have entered the accurate URL address orbilogin.net or ip address
- If you have entered the accurate credentials
Scenario 2:
How to Setup Orbi Satellite when the router is not installed
If your Orbi Router is not set up, you’ve to set it up first before setting up the Orbi Satellite. This section is for the reference of those who want to learn how to setup Orbi Router. Please visit Orbi Router Login Page to setup the router. After setting up the router, you can follow the same steps as mentioned in Scenario 1. The compiled setup process of orbi router and orbi satellite summarizes the setup of Orbi mesh system.
Troubleshooting Orbi Satellite Not Connecting Errors
Here, we list solutions to the common errors that you might encounter while connecting orbi satellite. Establish your mesh network successfully figuring out how to connect Orbi satellite perfectly.
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Orbi Satellite Not Connecting Error 1:
Orbi Router and Orbi Satellite not connecting while the LED is continuously blinking amber or red.
Solution:
- The distance between the satellite and the router might be more than the required, try moving the satellite a bit closer to the router.
- Ensure that the router is powered on and has a stable internet connection.
- The router’s Wi-Fi might not be broadcasting, so make sure Wi-Fi settings are enabled in the router’s configuration settings.
- Also, you can restart the devices. Unplug both of them, wait for about 10-15 seconds and plug them back.
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Orbi Satellite Not Connecting Error 2:
After the complete setup of the Orbi network, still there is no internet connection.
Solution:
- Make sure router is appropriately connected with the modem through the ethernet cable in the WAN (blue) port. You can try reconnecting the ethernet cable. Confirm with your ISP service provider, are they facing any outage or network issues?
- Check router’s settings in the app, via URL: orbilogin.net or IP address and make sure the internet settings such as credentials are accurately filled.
- Other minor issues can also be resolved by unplugging the modem from the power source for 10-15 seconds.
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Orbi Satellite Not Connecting Error 3:
Even after a successful Orbi Network setup, the WiFi speed is very slow.
Solution:
- Check with your ISP provider, if the issues are from their end.
- Router or satellite could be in a poor location. Try relocating the devices to more central locations away from any obstructions (thick walls, huge furniture, much of electronics).
- Too many devices connected might be leading to the congestion, try disconnecting unnecessary devices from the network.
- It might be due to outdated firmware; ensure router and satellite both have the latest firmware installed. You can make the necessary updates through Orbi app or via orbilogin.net.
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Orbi Satellite Not Connecting Error 4:
Wi-Fi devices keep getting disconnected from the network
Solutions:
- Network might be overloaded, reduce network congestion by disconnecting unused devices.
- Devices might not be compatible with the network, or they might not support 2.4GHz or 5GHz bands.
- Check if the both router and satellites are running the latest firmware updates.
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Orbi Satellite Not Connecting Error 5:
Orbi router or Orbi satellite is not able to connect to the network.
Solution:
- Router & Satellite might be too far for a stable internet connection. Try moving them a bit closer.
- Ensure both the devices are plugged in and are depicting solid blue or white light in LED.
- If they are connected via ethernet, check whether they are plugged in properly.
- Ensure both the satellite and the router have the latest firmware.
- You can also try manual settings of the satellite in case automatic syncing fails. It can be done through Orbi app or orbilogin.net.
Frequently Asked Questions
Orbi satellite can be connected through sync process. Follow below steps:
- Place your Orbi outdoor satellite within range of your Orbi router.
- Press the Sync button on the router, then press the Sync button on the outdoor satellite within 2 minutes.
- Wait for the LED on the outdoor satellite to turn solid blue or amber, indicating a successful connection.
Ensure that your Orbi outdoor satellite is placed in an optimal location for a strong signal and reliable connection.
- Press and hold the reset button on the back of the router for 10 seconds. The router will reset to factory settings.
- Similarly, press and hold the reset button on the satellite for 10 seconds until the LED blinks amber, indicating it’s reset.
- Plug the satellite into a power outlet.
- Make sure the satellite is within range of your Orbi router.
- Press the Sync button on your router and then press the Sync button on the satellite.
- Wait for the satellite LED to turn solid blue or amber.
